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For CGS Health members

Member Concierge.

As a CGS Health member you receive a dedicated clinical Navigator to answer all of your questions — guiding you through the highest-quality, most cost-efficient treatment options, preparing you for medical visits, and answering follow-ups by phone, email, and live chat.

Call (844) 515-7095 → Download the app
A CGS Health member smiling while talking with her Navigator on the phone at home
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Concierge-level support

Your Navigator does the heavy lifting.

Every CGS Health member gets a dedicated clinical Navigator. Here's how they support you across the whole care journey.

Education
  • Care guidance for your specific situation
  • The range of potential outcomes for a treatment
  • Upfront pricing information before you commit
  • Wellness, prevention, and rehabilitation support
Navigation
  • Care plans and coordination to ensure superior outcomes
  • Curated doctor recommendations
  • Appointment scheduling
  • Access to top in-network providers
Advocacy
  • Benefit information and tracking
  • Preparing you for medical visits
  • Support from the point of diagnosis through the end of the episode
  • A healthcare professional alongside you across the entire care continuum
Billing
  • Bill explanation and resolution
  • Tracking your total spend and dollars saved
See it in action

Watch how the concierge works.

A quick look at how your dedicated Navigator helps you optimize your healthcare experience — from first question to final bill.

Optimizing your healthcare experience

Activate your CGS Health Navigator now.

Get the most out of your healthcare. Call (844) 515-7095 or download the mobile app (Rightway Healthcare) to get started.

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QR code to download the Rightway app

Scan the QR code and enter your information to download the app.

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